Privacy Policy

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 Elmes Dragon Dreams is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and book our classes.

If you have any questions about this policy, please contact us at [INSERT EMAIL ADDRESS].

Business name: Elmes Dragon Dreams
Operator: [INSERT YOUR FULL NAME]
Address: [INSERT YOUR ADDRESS OR "Rochdale, England"]
Email: [INSERT EMAIL ADDRESS]
Phone: [INSERT PHONE NUMBER, OR REMOVE THIS LINE IF NOT NEEDED]

Elmes Dragon Dreams is the data controller for the personal information you provide through this website.

• Your name — so we know who is attending
• Your email address — to send booking confirmations and class reminders
• Your phone number (if you choose to provide it) — for last-minute class updates
• Class and date details — which session you have booked
• Payment information — processed through Stripe (see Section 4)
• 
  

• Cookies — our website uses cookies to analyse traffic and improve your experience. See our cookie notice at the bottom of the page.
• Technical data — such as browser type and pages visited, collected in aggregated (non-identifying) form.

We do not store your card details. Payments are handled securely by Stripe, and we never see or hold your full card information.

We use your personal information to:

• Process your class bookings and send confirmations
• Send reminders about upcoming sessions you have booked
• Contact you about changes or cancellations to your booked classes
• Respond to your enquiries
• Improve our website and services

We will never sell or rent your personal information to third parties.

Payments are processed by Stripe, a secure third-party payment provider. When you book and pay:

• You are redirected to Stripe's secure payment page
• Stripe collects and processes your card details — we do not see or store them
• Stripe's privacy policy applies to your payment data: https://stripe.com/gb/privacy

Under the UK GDPR, we process your personal information on the following legal bases:

• Performance of a contract — to process your booking and deliver the class you have paid for
• Consent — for marketing or promotional emails (you can opt out at any time)
• Legitimate interests — to respond to your enquiries and improve our services

You can withdraw your consent for marketing at any time by emailing [INSERT EMAIL ADDRESS].

• Booking and contact details: retained for as long as necessary to fulfil your booking, plus [INSERT, e.g. 2 years] for record-keeping
• Payment records: retained by Stripe according to their own policy
• Marketing consent records: kept until you withdraw consent

If you would like your data deleted sooner, please contact us at [INSERT EMAIL ADDRESS].

We only share your information with:

• Stripe — to process your payments
• Google Calendar — to manage and display our class schedule
• [Our website host] — GoDaddy, who hosts our website

We do not share your data with any other third parties unless required by law.

Under the UK GDPR, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal information
• Restrict or object to how we process your data
• Data portability — receive your data in a portable format
• Withdraw consent for marketing at any time

To exercise any of these rights, email [INSERT EMAIL ADDRESS].

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Our website uses cookies to:

• Remember your cookie preferences
• Analyse website traffic in aggregated form (we cannot identify you personally from this data)

When you first visit, you will see a cookie consent banner where you can accept or decline non-essential cookies. You can change your preference at any time.

We take reasonable steps to protect your personal information using appropriate technical and organisational measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

[INSERT YOUR FULL NAME]
Elmes Dragon Dreams
[INSERT ADDRESS]
Email: [INSERT EMAIL ADDRESS]
Phone: [INSERT PHONE NUMBER, OR REMOVE]

This policy was last updated on: [INSERT DATE]